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Announcing a Drupal-based, OpenSaaS Government Data Portal

The past few years have seen a dramatic shift among governments and other public entities toward open data initiatives. These efforts involve unlocking vast troves of data collected or generated by civic institutions and making them available for public consumption. Among the more prominent efforts are data.gov.uk in the United Kingdom and data.gov in the US.

What Users Want: Designing to Help Acquia Customers

While in the context of market research Steve Jobs once said, “It's not the consumers' job to know what they want” (NY Times). As a user experience designer, it is my job to understand what our users may want or need in Acquia’s products.

Run a Hackathon, inspire passion for Drupal

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With a beta release of Drupal 8 just around the corner, and a library of modules that need a stable port (or at least a beta release) on release day, now is the time to get your learning underway and dive in.

A brief look at this chart from the Drupal 7 development cycle makes the effect of available contrib on core uptake really clear. If we as a community can ensure contrib is ready when Drupal 8 is released, then everyone has a greater incentive to jump in!

How To Drive Conversions with Acquia Lift

Imagine talking to each of your site visitor personally to discover what they really want and what they are trying to accomplish on your site. At scale, that’s just not possible and would drive you a little bananas if it was.

The next best thing is a personalized digital experience that resonates with every site visitor. Acquia Lift does that. It enables marketing teams to increase revenue and gather new leads by instantly generating the kind of relevant content that customers crave.

Train better by forgetting what you know

I recently conducted formal training session for some end users of a Drupal content management system (CMS) our Professional Services team is building. These end users were not web developers, not professional content strategists, and had no prior experience with a CMS.

Support Help Center Replaces Email Submission for New Tickets

As of Tuesday, 1 July 2014, we will stop accepting new support requests by email and will direct all customers to submit requests via the Support Help Center web interface. We will continue to support email as a convenient channel for customers to update all currently open and future support tickets.

Rapidly Responding to Security Vulnerabilities

It’s an unfortunate fact of life on the web that security threats and vulnerabilities are exposed on a regular basis. We have to be ready for them at all times and at any cadence. Just two weeks ago, both the OpenSSL TLS MITM and Ubuntu Kernel vulnerabilities became public within hours of one another. At Acquia, our stance is that we’re ever vigilant and always ready for these situations.

Achieving an Omni-Channel Digital Business Model in Financial Services

Even though it is one of the oldest industries in the world, the financial services sector has not experienced a lot of change, especially at once. But with the advent of digital, the industry has suddenly found itself facing unprecedented shifts in the way it needs to operate in order to keep up. As a result, it has changed more in the past 10 than it has in the previous hundred.

Building a Great DX: Establish a Relationship

Working at Acquia has given me new appreciation for Hector, an artist with a paint brush… and a roller, and masking tape.

Hector works at my local hardware store; he can usually be found around the paint section.

What I appreciate about Hector is that we don’t have to start from scratch, every time I walk into the store. We can generally pick up where we left off after my last weekend visit.

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