How to Maximize Community Engagement in Support and Fan Communities

Attention marketers and community managers! Join us and our partner Appnovation Technologies for a webinar that’s all about communities.

In the support world, communities help brands to resolve product issues quickly by enabling peer-to-peer tribal knowledge sharing. If you can master this, you can lower support costs and gain invaluable consumer insights.

When building brand communities, you need to attract fans to your site, lower barriers to contribution, and enable them to communicate and build relationships with one another (and your brand!)…and keep them coming back for more with personalized content offers.

In this webinar, we’ll discuss community building best practices, and show you how communities built on Drupal Commons give you the freedom to build community experiences that match your unique needs. Appnovation Technologies will also share an exclusive case study about one of their most recent fan community projects for a leading media organization.

You don’t want to miss out! We’ll also review how communities can help you:

  • Unlock the hidden potential of your users and site visitors by fostering collaboration and productivity with communities they’ll actually love
  • Connect subject matter experts
  • Deliver relevant content tailored to each user
  • Leverage the wisdom of the crowd to solve problems
Datum & tijd: 
donderdag, 13 februari 2014, 11.00 uur EST
Duratie: 
60 min
Sprekers: 
Derek Peplau, Director of Solutions Product Marketing, Acquia | Bruce Qi, Principal, Appnovation Technologies