While I love life in the Internet Cloud, it was a gray, rainy few days at the end of last week.
While it's easy to point fingers at Amazon Web Services, I'm focused on how Acquia can do better. Our goal is to deliver fantastic end-to-end service and support for our customers' web sites irrespective of problems in the underlying infrastructure. That's for us to worry about, mitigate against, and repair — not you.