3 Steps to Creating a Successful Online Community

Online communities are a powerful way to support an organization’s goals and mission. This webinar explores the keys steps for launching a successful online community, as well as looking at various types of communities.

In this webinar, we will review the three key steps to success in launching an online community:

  • Planning: Questions to ask & think through ahead of launch
  • Expectations: What can reasonably expected from a community once it’s launched and how long it may take for it to be a “success”
  • Avoiding the Pitfalls: The pitfalls to be aware of before, during and after launch

Presenter: Rachel Happe co-founded The Community Roundtable to support business leaders developing their community and social business strategies. Clients including SAP, Aetna, BASF, CA, H&R Block. During her career Rachel has served in analyst, product management, product marketing and executive roles.