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Guide to Creating Online Social Communities
Companies are continually looking for ways to create meaningful and lasting relationships with their customers . However, consumers have become very adept
at ignoring sales pitches, advertisements, and branded messaging.
This is where a strong, branded, online social community comes in.
Users want to hear from other users. By building online social communities, organizations can take control of customer interactions, gather strategic data for future campaigns and initiatives, analyze what drives their B2B and B2C consumers, and reclaim online identities to improve the brand experience for their users.