Evaluating Social Business Software: 5 Critical Considerations
While social software, as a product category, is gaining market momentum—the tools that make up social software suites are well defined and understood. Blogs, wikis, profiles and friends are all commodity capabilities—table stakes if you will—available in every platform. Therefore enterprises need to look beyond the feature set and evaluate the long-term value of the solution.
This article discusses the five key elements every enterprise should consider when selecting a social software platform.