Defakto delivers Smart Social BusinessTM solutions that enable brands to build sustainable customer relationships and to empower collaboration productivity in the enterprise. We target customer engagement, retention and advocacy. Our Smart Social Business solutions also drive collaboration in the enterprise, reducing the information silos that hinder employee productivity and responsiveness. Defakto’s client experience includes a wide range of healthcare, technology, automotive and media brands from Fortune 100 clients to nonprofits. For more information visit DefaktoGroup.com.