Acquia

Forum One Launches Collaboration Accelerator for Digital Government [March 11, 2015]

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mercredi, le 11 mars 2015h
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Forum One

Alexandria, VA - March 11, 2015 - Forum One, a digital agency working with the world’s most influential problem-solvers, is launching the Collaboration Accelerator to streamline collaboration between knowledge workers in government, think tanks, foundations, and NGOs, by easing the technical, procurement, and security barriers that typically plague online collaboration in government and the NGO community. For the first time, digital teams will be able to quickly build online communities of practice or knowledge hubs and collaborate with other governmental and NGO organizations.

Building on the success of this solution within the private sector, Forum One is bringing this solution to market in partnership with Acquia – which provides an open cloud platform for integrated digital experiences. Acquia and Forum One have collaborated on many engagements over the years, including work for the American Red Cross and the Environmental Protection Agency.

“As transparency and open data initiatives gain momentum, we’re seeing more collaboration between government agencies and non-governmental organizations,” said Kurt Voelker, Chief Technology Officer at Forum One. “In fact, the Consultative Group to Assist the Poor, a global partnership housed at the World Bank that seeks to advance financial inclusion, has successfully used this platform to communicate and interact with constituents to support development around the world.”

Oxfam, an organization dedicated to fighting global poverty and advancing human rights, relies on the Collaboration Accelerator to improve transparency and communication and enhance the impact of its services. Neal McCarthy, Oxfam America’s Senior Manager of Shared Services Applications, says, "At Oxfam, breaking down organizational silos so that the right people can easily connect and share across all 17 of our international affiliate organizations is a big deal. The Collaboration Accelerator is helping us do just that.”

Built with Drupal Commons, the Collaboration Accelerator helps team members manage groups, share resources and track projects from start to finish using their desktop or mobile device. The accelerator also includes a range of services designed to keep the community active and engaged, namely: strategic planning, governance, member management, metric setting, and training.

Delivered on the Acquia Platform, the Collaboration Accelerator is designed to support U.S. government agencies in achieving and sustaining compliance with the Federal Information Security Management Act (FISMA). The Acquia Platform has helped federal agencies deploy government data and applications in the cloud and comply with rigorous security requirements.

“Agencies that work together effectively are best positioned to impact people’s lives and improve the performance of digital government,” said Todd Akers, vice president of public sector at Acquia. “The Collaboration Accelerator addresses three primary requirements for government and NGO collaboration platforms: support for robust security, flexibility to customize the solution for different working groups, and services to make sure that the community lives on until its work is done.”

For more information go to www.forumone.com/accelerator.

About Forum One
Forum One is a digital agency that combines tech savvy, issue sophistication, and design execution to help influential organizations craft solutions for the world’s most pressing problems. Since 1996, Forum One has been passionately committed to helping its clients extend their influence.

For more information visit www.forumone.com or email accelerator@forumone.com

About Acquia
Acquia is the digital experience company. Empire Life, Warner Music Group and Stanford University are among the more than 4,000 organizations that are transforming their digital businesses with Acquia’s open cloud platform. Global 2000 enterprises, government agencies and NGOs rely on Acquia to create new revenue streams, lower costs, and engage audiences more deeply through content, community, commerce and context.

govCMS Rolls out Digital Welcome Mat to the ‘Little Guys’ [March 9, 2015]

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lundi, le 9 mars 2015h
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Smaller agencies in all tiers of government will be catered for as the next phase of Australia’s public sector digital revolution is rolled out. One mandarin says signing up has helped them stay a digital leader in government.

Less than a year after its initial feasibility assessment, the Commonwealth’s open source website platform for public agencies has “come to fruition” says the federal government’s chief technology officer John Sheridan.

Sheridan wrote Friday on his Department of Finance blog:

“The release of the govCMS website today marks the availability of govCMS to all government entities to create and manage cost effective websites, based on best practice, that are compliant with Australian Government standards.”

Flagship websites and early adopters used to test the Drupal-based offering included Australia.gov.au — which went live in November as the first showcase of the technology — as well as the Australian Sports Anti-Doping Authority, the Department of Communications, the Department of Social Services, and Finance’s own site. Sheridan said that the feedback from those agencies has been very positive:

“Drew Clarke, Secretary of the Department of Communications commented that ‘by developing our departmental website in govCMS we are gaining the benefits of a cloud hosting solution and we will be able to share new modules designed to enhance policy consultation and engagement, with other members of the govCMS community. It supports our aim as an organisation to be a digital leader in government’.”

Now, the doors have been opened to agencies of any size, in any tier of government. A Getting Started form is found on the govCMS website.

Sheridan said that awareness of the rapidly developed platform has continued to grow throughout Australian jurisdictions since the official launch last month. In selling the platform to agencies, across all tiers of government, Sheridan has highlighted an early design decision to “cater for the little guys”, with larger high-demand agencies subsidising the smaller ones in such a way as to not jeopardise the viability of the service as a whole.

Low cost for agencies, and sustainability of the platform for Finance was a key element in getting it ready for Friday’s announcement.

Acquia, a US-headquartered cloud hosting company with offices in Brisbane and Canberra, has been chosen as the hosting provider, boasting local clients such as Flight Centre, Foxtel, TransLink and Earth Hour.

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Finance Declares govCMS Production Ready [March 9, 2015]

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lundi, le 9 mars 2015h
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iT News

By Juha Saarinen

Offers comprehensive, cost-effective packages for agencies.

The Department of Finance has officially declared the govCMS website content management system and hosting platform as production ready after completing an early adopter trial.

govCMS is built on the open-source Drupal platform, and aims to provide agencies with a comprehensive services bundle that enables them to benefit from economies of scale and simpler and faster procurement, a Finance spokesperson told iTnews.

Government agencies can expect to save money by using govCMS, but Finance would not be drawn on figures comparing its offering with existing CMS and web hosting deals.

"The relative benefit for individual agencies will depend on their current circumstances and is a matter for the responsible delegates," the spokesperson said.

"Australia.gov.au has benefited from a significant reduction in hosting and related costs as a consequence of moving to govCMS. Further benefits are expected as maintenance and support advantages are exercised."

Finance contracted Drupal founder Dries Buytaert's company Acquia to host and support govCMS.

Acquia in turn partnered with Amazon Web Services for the public cloud platform for govCMS, which features high-availaibility hosting, disaster recovery, distributed denial of service protection and extensive monitoring and analytics capabilities.

Under the arrangement, government agencies get a managed Drupal application as well as unlimited, 24x7 technical support.

Finance said govCMS solved the problem of costly hosting for agencies through the use of AWS public cloud infrastructure as a shared platform for all websites under its management, with prices falling as economies of scale kick in.

Use of the Drupal open source platform means no software license or maintenance fees.

Having a standardised platform like govCMS means agencies can also share code, and not have to train people on differing systems, something Finance believes will result in further cost savings.

Improved compliance with Australian government standards for design, accessibility, security and information and record management is another benefit of govCMS, Finance said.

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Australian Government Cloud Services Panel Sees New Additions [March 6, 2015]

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vendredi, le 6 mars 2015h
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ZDNet

By Leon Spencer

Friday also saw the release of the government's Drupal-based Government Content Management System, GovCMS, which is aimed at providing a content management and website hosting solution to Commonwealth entities

"GovCMS will provide entities with the opportunity to create and manage websites, based on best practice and compliant with Australian government standards, including security and accessibility," said Sheridan in September, when it was announced that the website would be implemented in partnership with Acquia.

"I'm pleased to see GovCMS come to fruition from a journey that began with a Feasibility Study in April 2014, which identified GovCMS as an important service offering for Australian government entities," said Sheridan in a statement on Friday. "The GovCMS website provides quick and intuitive access to key information about the full GovCMS offering."

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Federal Government's Drupal-based Web Platform Goes Live [March 6, 2015]

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vendredi, le 6 mars 2015h
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Computerworld

By Rohan Pearce

The gates to the federal government's cloud-hosted content-management system, govCMS, have been thrown open.

Acquia, which hosts the platform, and the Department of Finance announced today that govCMS has officially gone live.

The contract is worth up to $24 million over four years to Acquia, depending on how many agencies shift to the platform.

govCMS is based on the open source Drupal Web platform.

As part of an early adopter program, a number of federal government agencies have already begun migrating to the platform, which from today will also be open to local and state government entities.

Along with the Department of Finance, early adopters included the Australian Sports Anti-Doping Authority, the Department of Communications, and the Department of Social Services.

Australia.gov.au was the first site to go live on the new CMS, followed by Finance.gov.au.

govCMS is available an as-a-service option for agencies. Migration to the platform is not mandatory.

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Acquia Wins Two Stevie Awards in 2015 Stevie Awards for Sales & Customer Service [Feb. 28, 2015]

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Samedi, le 28 février 2015h
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Stevie Awards

LAS VEGAS, NEVADA – February 28, 2015 – Acquia, the digital experience company, was presented with two Stevie Awards in the ninth annual Stevie Awards for Sales & Customer Service. Acquia’s Tim Bertrand won a silver Stevie Award for Worldwide Sales Executive of the Year, while Acquia’s customer service team won a bronze Stevie Award for Front-Line Customer Service Team of the Year in Technology Industries.

The Stevie Awards for Sales & Customer Service are the world’s top sales awards, business development awards, contact center awards, and customer service awards. The Stevie Awards organizes several of the world’s leading business awards shows including the prestigious American Business Awards℠ and International Business Awards℠.

The awards were presented to honorees during a gala banquet on Friday, February 27 at the Bellagio in Las Vegas. More than 500 executives from the U.S.A. and several other nations attended. More than 1,900 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition. Entries were considered in 54 categories for customer service and contact center achievements.

As Acquia’s Senior Vice President of Worldwide Sales, Bertrand is responsible for overseeing the company’s global sales operations. Under his leadership, the company has grown its annual revenue to more than $100 million. As a result, Acquia was named to Deloitte’s Technology Fast 500™ list of fastest growing companies for the second consecutive year. Acquia’s customer service team is available to answer questions, share best practices, and help customers solve problems quickly. The team is available to respond to critical issues around the clock to ensure customers can meet their business’ needs.

“Entries to the Stevie Awards for Sales & Customer Service awards have more than doubled over the past three years,” said Michael Gallagher, president and founder of the Stevie Awards. “The widespread support of this program illustrates the importance of the functions it recognizes to business success. This year’s Stevie Award winners are the highest rated in the history of the awards, and we congratulate all of the winners on their commitment to excellence and innovation.”

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.

A Closer Look at Native Advertising [Feb. 27, 2015]

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vendredi, le 27 février 2015h
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CMSWire

By Tom Wentworth

Native advertising hit its stride last year. “Paid posts,” which gained popularity on new media platforms like Buzzfeed and Business Insider, started popping up in venerable publishers like The New York Times and The Wall Street Journal. And big brands have jumped on these sponsored content opportunities, including Dell and Shell, who have both invested in the creation of native advertising units within The New York Times.

While some brands find that native advertising “works,” as measured by clicks, it doesn’t always prove to be a valuable way to build and develop an audience. Many consumers question the credibility of sponsored posts, and will navigate away from pages that contain the dreaded “sponsored by” message.

In order to prevent this negative reaction from consumers, brands need to integrate native advertising efforts into a larger content marketing strategy. Brands today have essentially become publishers — from beefing up their corporate blog, to integrating content into product marketing campaigns. By creating a more comprehensive content strategy among all of their branded platforms, brands will find more success with third-party content campaigns like native advertising.

Some tips to get started:

1. Create Regular Content
Brands need to become a source of content that educates, entertains and inspires audiences, not “advertises” to them. In order to shift consumer perception from brand to publisher, brands need to establish a steady cadence of content creation on their own website’s blog or in other marketing materials before embarking on a native advertising campaign.

Once a brand builds a fan following for their internally generated content, consumers will be more open to seeing them post content on third-party publishers, like news sites. Chipotle is a prime example of a publisher-brand who has created a stream of valuable, interesting content that fans have come to know and love. They’ve experimented with content in a variety of places — from their tumblr page full of beautiful visuals, to a four-part satirical TV series on Hulu about the agricultural industry and how food is raised. The Hulu series was a way to shed light on the importance of eating food with integrity — selections with ingredients like those served at Chipotle.

The series, and other content streams hosted on their own site, established Chipotle as a source of information about agriculture and let customers know about the ingredients used in all meals. This in turn provided an opportunity for Chipotle to create well-received native advertising campaigns about those same topics on third-party news sites, like the “Food for Thought” series on The Huffington Post.

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The Web: Headliner Or TV’s Supporting Actor? [Feb. 25, 2015]

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mercredi, le 25 février 2015h
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TechCrunch

By Chuck Fishman

Super Bowl XLIX was the most-watched television show in U.S. history. It was also the most socialized Super Bowl ever measured, with 265 million Facebook posts, likes and comments, and more than 28 million global tweets. Today’s TV viewer doesn’t just watch TV anymore — they scroll through Twitter and Facebook in real time, watch YouTube Videos, send Snapchats and pin to Pinterest boards.

Their attention span is limited as they consume across multiple channels simultaneously, and the experience they create by consuming in this way is multi-dimensional, providing a unique opportunity for brands to meet them wherever they are — online or off.

Many media companies are taking advantage of this opportunity through multi-channel engagement and second-screen experiences. Shows like NBC’s The Voice have rolled out live-voting programs to engage viewers not just through television, but through social and text, too. The approach of connecting with viewers through activities such as live voting is called the “lean forward” model, and seeks to capture consumer attention wherever the consumer is, whatever platform they’re on.

The USA Network’s Modern Family Live employs the lean forward method as well, offering viewers a chance to compete live with other fans of the show to score points, climb the Live leaderboard, and hopefully come out on top with a prize pack from the show.

The “lean back” model seeks to hold fan engagement beyond the time constraints of regularly scheduled programming. The Walking Dead is a great example of this — they introduced a post-mortem talk show, “The Talking Dead,” to keep viewers engaged even after the show has ended.

Better Call Saul, a Breaking Bad spin-off, has a web experience separate from the show for Saul’s “legal practice” and offers viewers the chance to sign up to get emails from Saul direct to their inbox. The show also offers viewers a live digital component tied to the broadcast called a “story sync” at BetterCallSaulStorySync.com.

All of these tactics are pre-programmed ways for networks to engage with their audiences through conversations that are happening around their programming — before, during and after.

As media companies experiment with capturing viewer attention on- and off-screen, they must engage fans across channels.

But what about the moments when a trending topic emerges unexpectedly, and media companies are caught unprepared? Super Bowl XLIX’s “Left Shark” is a prime example — he completely stole the show during halftime with Katy Perry, and arguably came out the biggest star of the game behind MVP Tom Brady. Left Shark now has 20,000 followers on Twitter.

Some brands have famously succeeded at this — like when Oreo capitalized on the blackout during Super Bowl XLVII with this memorable tweet and associated tagline: “You can still dunk in the dark.” Yet there is still much room for learning and improvement. As media companies experiment with capturing viewer attention on- and off-screen, they must engage fans across channels — via social media, in-app experiences, live participation, interactive portals and more. They need to recognize that the only way for this to work is to capture audiences where they already exist. Building out an approach to do that is no simple task.

With digital-native companies like Netflix, Showtime, Hulu and Amazon getting into the content production game, engaging audiences is critical. Networks need to find ways to continue the conversation not just during scheduled programming, but in between shows. To date, networks’ attempts at creating second-screen experiences haven’t consistently taken off.

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Acquia Confirms Hitting $100M in Revenue for 2014 [Feb. 23, 2015]

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lundi, le 23 février 2015h
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BostInno

By Rebecca Strong

In November, Acquia CEO Tom Erickson told us the company was on track to hit between $90 million and $110 million in revenue for 2014. Turns out the Burlington, Mass.-based Web content services company landed right in the middle, growing its revenue 46 percent to reachmore than $100 million for the year—placing the company among the largest privately held tech companies in Boston.

The company, which is soon moving its headquarters to Boston’s financial district, said a number of brands adopted the Acquia platform in the fourth quarter of 2014. Those include American Institute of Architects, Aruba Tourism Authority, Bush Brothers & Company, Feld Entertainment, Outside Magazine and Oxfam International. Global 2000 brands Intuit, Princess Cruise Lines and Agari are also now Acquia users.

"Key to our mission to rid the world of cyberattacks is the need to communicate with our customers across every channel in a personal way,” said Kevin Cochrane, chief marketing officer at the cybersecurity company Agari, in a press release. “Acquia's open platform gives us the freedom to deliver more relevant and engaging digital experiences, at a faster pace than ever before."

At its November Engage conference, Acquia announced a new product, ContextDB, as well as a new bundling strategy for its existing products. This news signaled that the SaaS firm is shifting away from its focus on Drupal and more toward demonstrating the value of its cloud- and data-focused content services for different kinds of Web businesses.

Acquia banked $50 million last May, making it one of just a handful of Boston companies that've raised a total of $100 million or more in venture capital funding. Erickson has said that it’s possible the firm will be looking to go public in 2015.

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Website Software Seller Acquia Reports $100M in Sales [Feb. 23, 2015]

Submitted on
lundi, le 23 février 2015h
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Xconomy

By Curt Woodward

Acquia has been billing itself as a “pre-IPO” software company for a couple of years now, but the seller of website-publishing software and services remains private.

That’s not terribly unusual these days, with a growing number of private tech companies stacking up investment valuations of $1 billion or more without touching the public markets. But we’re still waiting to see some IPO paperwork from Acquia.

In any case, here’s another note that indicates the company’s continued growth: Burlington, MA-based Acquia says it recorded $100 million in revenue for 2014. That’s up from revenues of about $68 million reported for 2013 and about $45 million reported for 2012.

Acquia sells software and services that help other companies run websites based on Drupal, an open-source Web content management system. The company’s founder, Dries Buytaert, is Drupal’s original author.

You might think of Acquia as a business- and government-focused contemporary of WordPress, the widely used web content management platform that is popular with individuals, small publishers, and media companies. Acquia has tended to see itself as a competitor to enterprise-scale publishing software offered by big companies like Adobe and Oracle.

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