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Building Online Communities

Drupal Commons Tutorial: Customizing Community Website

Often community managers are moving between a variety of fractured systems. They might have a community discussion in a forum application, but they need to edit content in a CMS. Recently we completed two live tutorials showing community managers how to manage groups, users and the content on their sites using Drupal Commons. Drupal Commons allows you to unify the content editing and community experience. It is online community software that works right out of the box. It is used to build knowledge sharing networks, collaborative spaces... Plus

Online Communities Require Member Commitment

In my last blog post I talked about what is required to build and sustain online communities. One thing that hasn’t been talked about is the commitment needed from community members. And without members who engage with the community regularly, there is no community. Commitment from members can include: · Paying a membership fee · Committing to make a certain number of meetings/programs per month/year · Asking and/or answering a certain number of questions online · Mentoring a new member and... Plus

Why Online Business Communities Matter for You

Remember when someone first said, “your business needs to be on the Internet?” and you dismissed them because it didn’t seem to be critical? Now having a website is the equivalent to being listed in the yellow pages 30 years ago. More recently came the clamor of “you need to be on social media.” Each evolution engendered skeptics but a few took advantage of the new opportunity to gain a larger share of their market – whether that be customers for consumer companies, donors for non-profits or constituents for government agencies. Today, most businesses connect with customers, employees,... Plus