Acquia Coverage

The Next Generation Digital Experience is Built on Open Source [May 6, 2013]

Submitted on
lundi, le 6 mai 2013h
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OpenSource.com

By Tom Erickson

Massive disruption is occurring as marketing goes digital. Business is moving steadily towards providing a fully personalized and truly integrated digital experience—building upon recent advances in user experience, analytics, cloud computing and storage, and an omni-channel experience across mobile platforms and social media.

Yet while the end user digital journey has improved significantly, we are only in the earliest stages of offering a compelling, integrated digital experience. The biggest impediment? The accelerating rate of change around mobile, web, and social experiences. Existing technologies struggle to keep pace, while new technologies fail to offer either the breadth or depth of the capabilities required. Traditional paradigms in software development are failing to keep up.

The degree of personalization needed for the next generation digital experience requires managing a lot of data. Superdata. As the degree of personalization and anticipation of the online visitor’s needs increases, computing power also must increase. This is where open source is taking the lead. The vision for this next generation digital experience has been emerging over the past few years. Forrester started out calling it Web Experience Management.

More recently, as "web" began to sound a bit less cutting edge, they’ve begun to call it Digital Customer Experience, or Digital Experience (DX). Others call it Digital Experience Management, or DXM.

The good news is that many of the technologies that will allow us to accomplish this goal have arrived on the scene and are now being put to the task. What is also clear is that open source is the foundation on which this next generation digital experience is being built. Big Data is the term given to the idea of gathering, storing, and mining all of the information required to achieve a desired result. Personalization is the process of applying this information to the individual.

DigitalMusic.org Shows Music Biz How to Top Search Engine Results [May 6, 2013]

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lundi, le 6 mai 2013h
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DigitalMusic.org

Released today during the Music Biz 2013 event, a new infographic from digitalmusic.org, the home of music business association NARM’s digital initiatives, is giving bands, record labels, physical and digital music retail outlets, and other music companies a crash course in search engine optimization (SEO). Supported by Acquia and titled “Search Engine Optimization for Music Websites,” the infographic walks readers through the basics of how search engines such as Google and Bing work, then provides a series of easy-to-implement tips including the S.T.A.C. (Structure, Topicality, Content, Authority) method, website dos and don’ts, and monitoring strategies that can be used to create a “web of authenticity” that connects their site to other reputable ones on the web, leading to higher search engine results and increased business.

“Whether you’re an up-and-coming band, an established record label, or any other company in the music business, it’s critically important that people be able to find you quickly and easily, and chances are they are going to use a search engine to do it,” said Bill Wilson, Vice President of Digital Strategy and Business Development for NARM/digitalmusic.org. “As DMCA (Digital Millennium Copyright Act) compliance forces illegitimate sites down in the rankings, it is crucial for official, licensed sites to implement proper SEO techniques so they can take over the newly vacant spots at the top. This infographic visualizes the steps that must be taken to do so, allowing legitimate sites to easily create connections that will give them the visibility they need to make an impact on the industry.”
“Nielsen’s Global Trust in Advertising report says the fourth most trusted source of information by online consumers is a branded web site. However, the approach of “build it and they will come” simply doesn’t work, especially in the music industry, where millions of artists fight for the attention of music fans,” said Chuck Fishman, media, entertainment and publishing director for Acquia. “Acquia supports digitalmusic.org’s ‘Search Engine Optimization for Music Websites’ infographic because it provides critical and invaluable web development best practices to artists, labels and other music-related businesses, so their sites are easily discoverable by music fans.”

Acquia is joining DigitalMusic.org’s membership in support of its mission to advocate, educate and organize on behalf of the entire digital music ecosystem. Acquia’s passion for connecting performing artists and fans is rooted in its work helping power the digital strategies for many of the industry’s biggest brands, including Warner Music Group and Sony Music Entertainment. Acquia will be present on two work groups, helping to set industry best practices and standards around digital marketing and digital asset management.

The infographic is available for free and can be viewed at http://www.narm.com/wp-content/uploads/2013/digitalmusicorgSEOInfo.pdf.

Discussion Point: Marketing Automation - Feature vs Platform [April 17, 2013]

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mercredi, le 17 avril 2013h
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CMS Wire

Here's how I think about a platform — you work in a platform. A platform is designed for a specific business function like marketing, sales, HR, finance, etc. Platforms connect to other platforms, so integration is key.

The important part of the definition is that a platform is something you use every day, and plays a critical part in the success of your role. For example, the Acquia marketing team lives inside of Marketo, setting up programs, writing emails, scoring leads and analyzing results. Marketo is the first application we open in the morning and the last we close at the end of the day. It plays a pivotal role in making sure we're passing the best leads to sales at the right time, while nurturing our earlier stage prospects.

Acquia Says Open Source Helps Enterprises Thrive in Today’s Digital Disruption [April 16, 2013]

Submitted on
mardi, le 16 avril 2013h
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Sandhill.com

Enterprises are rapidly adopting open-source software to achieve value far beyond just lowering costs. Tom Wentworth, CMO at open-source provider Acquia, discusses how open source addresses trends in evolving enterprise needs and shares examples of return on investment that enterprises achieve through open source.

Enterprises, like all businesses today, are trying to survive in a time of digital disruption. The market is beyond competitive. Look at how digital pioneers like Netflix and Amazon have transformed their industries. It’s only a matter of time before that happens to every industry, if they aren’t ready to innovate.

Open source allows enterprise business to place its bet on the freedom to innovate. The global developer communities bring unforeseen development speed, and the lack of high license fees mean that resources can be invested in a great digital experience. Most importantly, though, open source provides the freedom to innovate, plan out your own product road map, and respond quickly to market demands. That equals survival.

Drupal, MODX: Open Source Communities, Vendors, and Giving Back [April 5, 2013]

Submitted on
vendredi, le 5 avril 2013h
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CMS Report

By Bryan Ruby

This week, I received an email from some marketing folks that Acquia was announcing they are open sourcing their mobile application code for posting content to Drupal sites. For those that don't know, Acquia is a commercial open source software company that provides products, services, and technical support for Drupal. This isn't the first time Acquia and other Drupal vendors have given code back to the Drupal community and you can be assured it won't be the last.

Honestly, I had not been following the development of Drupal Create so it's taken me some time to better understand the significance of this story to open source. SparkPR's Eric Sokolsky explained it to me in his email this way:

Today, Acquia released source code that will allow Drupal website content owners and developers to create their own customized mobile content publishing apps. These apps – the first of their kind on the Drupal platform -- will enable developers to create or curate content on their iOS phones and publish it directly to their existing Drupal-based sites – without being tethered to a laptop or desktop computer.

If I didn't know any better, I would have thought Acquia was eavesdropping on some recent discussions I've had regarding my observation on the potential conflicts between open source vendors and open source communities. Their action alone suggests that perhaps I worry too much. Let me explain.

Le code source de Drupal Create sur GitHub pour créer des apps sous iOS [4 Apr 2013]

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jeudi, le 4 avril 2013h
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Le Monde Informatique

Les développeurs vont pouvoir créer des applications sous iOS pour produire du contenu pour Drupal. Acquia a publié sur GitHub le code source en Objective-C de son application mobile Drupal Create.

Avec la mise à disposition du code source Drupal Create, les contributeurs qui sont amenés à publier des contenus sur des sites réalisés avec le CMS Drupal, peuvent le faire à partir de leur terminal sous iOS. L'intégralité du code source de l'application mobile a été mise à disposition en Objective-C sur le référentiel Github, vient d'indiquer la société Acquia qui pilote le projet Open Source de gestion de contenus web. Il permettra aux développeurs de créer des apps personnalisées pour communiquer avec leurs sites montés avec Drupal. Une app prête à l'utilisation, Drupal Gardens, est par ailleurs proposée sur iTunes.

Acquia Releases Drupal Create Source Code for Building Native iOS Publishing Apps [April 3, 2013]

Submitted on
mercredi, le 3 avril 2013h
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CMS Wire

By Anthony Myers

Like posting content to Drupal sites from an iOS device? Acquia, the commercial provider of Drupal Web CMS services, has released the code base for building native iOS apps that can post content right to a Drupal website — the first of its kind.

Produce Content from an iPhone or iPad
What has to be one of the most difficult things for website owners to do is to create content from a mobile device — any content producer will vouch for this painful reality. But while laptops and desktops provide ease of use, they are not exactly practical to use when publishing content on the go.

Some work related items have to be done remotely as is seen in the many discussions on the bring your own device phenomenon. Quite often, however, this is in the context of document collaboration, social media and other collaborative work settings and rarely about content production. In this case it's widely accepted that mobile devices are really not preferable at all.

New Report: Crafting a Comprehensive Digital Government Strategy [March 27, 2013]

Submitted on
mercredi, le 27 mars 2013h
,
GovLoop

Excerpt of Executive Summary | View Online Below or Download PDF
Throughout the ages, technology has played an essential role for government to craft a better society for citizens. In the Roman Empire, the aqueducts revolutionized services provided to Roman citizens. Leveraging gravity alone, the Romans were able to transform communities, providing water to distant cities and towns, and create an engineering marvel that would lead to years of economic dominance and influence society for years to come.

Report Highlights

  • Report covers a recent survey from GovLoop community on how agencies are moving to digital solutions to meet increasing demands from citizens
  • Insights based on interviews with government leaders and experts from our industry partners
  • Special section: 6 Ways Emerging Technology is Facilitating Digital Government

Why You Need a Chief Digital Officer [March 27, 2013]

Submitted on
mercredi, le 27 mars 2013h
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The Wall Street Journal

By Tom Erickson, Acquia CEO

The chief digital officer, a relatively recent addition to the C-Suite, is already making his influence felt on today’s technological landscape and, by extension, everyday living. Companies that have yet to hire a CDO, but who regard a great digital customer experience as core to the business, should consider making room for one.

From morning coffee (Starbucks Corp. has a chief digital officer) to the evening panel discussion at the local university (Harvard University has one as well), there’s now a CDO considering the digital implications of experiences that you might not expect. Going through Times Square, I’m reminded that NYC now has its own chief digital officer, that there’s a CDO at the nearby CVS Caremark Corp., and a CDO at the New York Stock Exchange.

It’s fairly easy to pinpoint the trickle-down difference at this everyday level, compared to the days prior the appearance of the chief digital officer. Whether you’re Whole Foods Market Inc. or Warner Music, you now likely have somebody — even if he or she doesn’t have a CDO title — with full responsibility for how technology frames the customer experience. It’s at this personal interaction level where the CDO’s impact is most keenly felt.

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Bentley University Shares Drupal Lessons [March 25, 2013]

Submitted on
lundi, le 25 mars 2013h
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Information Week

Drupal is one of the most popular Web content management systems in higher education, but that doesn't mean every university uses it effectively.
Scott Lozier, a senior Web developer at Bentley University in Waltham, Mass., says the open source CMS was already in use there when he arrived about a year and a half ago, but it was being used in a scattered way.

Acquia builds Australian team to assist Drupal deployments [March 26, 2013]

Submitted on
mardi, le 26 mars 2013h
,
Geek Zone

Acquia has announced four key appointments to strengthen the team in their new Australian office and support the Acquia Cloud, an scalable hosting environment for Drupal deployments.

The company helps enterprises to create extraordinary web experiences based on Drupal, the open source platform that integrates content, community and commerce. Offering a variety of SaaS solutions specifically designed for Drupal, Acquia gives global organizations the unparalleled ability to rapidly deploy and manage multichannel content across web and mobile devices.

Acquia boosts local presence [March 26, 2013]

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mardi, le 26 mars 2013h
,
ARN

Open source software company, Acquia, has made some new hires to boost its local presence and Cloud offering.

David Peterson has joined as senior Drupal advisor. He has worked on many Drupal sites, including the ABC’s Hungry Beat and digital radio properties. He will be tasked with sharing his knowledge in the local Drupal community, offering training, encouraging local meetings and assisting partners with tenders, architectural issues and customer engagements.

Mollom Releases New Content Moderation Platform [March 26, 2013]

Submitted on
mardi, le 26 mars 2013h
,
CMS Critic

Acquia, the enterprise guide to Drupal and the developers of Mollom, just announced the release of its new content moderation platform. Mollum is a Content Moderation Platform service that analyzes content quality on a website and filters out spam or inappropriate messages. Content moderation is a challenging and time-consuming job, but Mollom’s advanced solution makes the task quick and easy.

According to one of the developers, Dries Buytaert (of Drupal fame), “I feel like we’ve secured our place as the leading enterprise-ready content moderation system.” The new rollout is the climax to two years of development, 600 beta testers, and millions of filtered comments.

Government web consolidation opens opportunities to Drupal community [March 11, 2013]

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lundi, le 11 mars 2013h
,
Ottawa Business Journal

There are currently more than 1,500 Government of Canada-owned URLS, according to an e-mailed statement from Matthew Conway, a spokesperson for Treasury Board president Tony Clement.

Officials want to reduce that to six or fewer websites as part of a broader modernization effort aimed at making it easier for citizens to digitally navigate their way through federal services.

At the same time, Mr. Conway said the government intends to consolidate and standardize the many platforms and tools used to support the federal government’s vast web presence.

Cloudwords and Acquia Partner to Deliver New Integration for Multilingual Drupal Websites [February 27, 2013]

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mercredi, le 27 février 2013h
,
Sys-Con

SAN FRANCISCO, CA -- (Marketwire) -- 02/27/13 -- Cloudwords, the first cloud-based translation management application, today announced the launch of Cloudwords for Drupal, a first of its kind integration with a translation management platform for the world's largest open source content management system (CMS). Acquia, the enterprise guide to Drupal, is a key partner in bringing this module to organizations using Drupal with an integration and automation capability that has not previously been available. Today's announcement marks a first for the translation management industry, as Cloudwords will be the first translation management platform to offer pre-packaged integration with Drupal 7.

CGI wins another cloud contract [Oct 23, 2012]

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mardi, le 23 octobre 2012h
,
Washington Technology

CGI Federal Inc. has won a $3.5 million contract to move the Federal Trade Commission’s public websites to the cloud

The contract was awarded under the GSA contract Infrastructure as a Service blanket purchase agreement and is one of several cloud-related contracts CGI has won in recent months.

CGI said that its teammates on this contract are Akamai and Acquia.

“We look forward to establishing a new partnership with the FTC,” said Toni Townes-Whitley, CGI’s senior vice president for civilian agency programs. “CGI’s cloud solutions, including web hosting, document management and data center consolidation, are used by a range of federal agencies from the Department of Homeland Security to Environmental Protection Agency.”

How Long Will This $1 Billion Industry Last? [Oct 9, 2012]

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mardi, le 9 octobre 2012h
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Bloomberg

Between May and July, life was good for companies developing social-media tools for marketers. Acquisitions during that time valued three companies in the industry at more than $1 billion combined.

First, Oracle acquired Vitrue in a deal valued at $300 million, according to TechCrunch. The in June, Salesforce.com said it was buying Buddy Media for $689 million. The next month, Google acquired Wildfire for about $250 million plus performance incentives.

The frenzy appears to be over, but Wendell Lansford, the chief executive officer of Offerpop, is prepping the company he co-founded to be the top contender in the industry’s next round. But will any more big spenders come knocking again?

Acquia, #1 Software Company on Inc. 500, Powers Growth with Marketo [October 16, 2012]

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mardi, le 16 octobre 2012h
,
Marketo

SAN MATEO, Calif. – October 16, 2012 – Marketo, the leading provider of cloud-based marketing software, was recently selected by Acquia™, Inc. to propel marketing efforts as the highly successful company continues to grow. Acquia, the open-source software company providing products, services and technical support for the Drupal content management and social publishing system, was the #1 software vendor on this year’s Inc. 500 list, ranking #8 overall.

“While Inc. Magazine named Acquia the fastest-growing software company this year, we are only just getting started when it comes to scaling the digital marketing side of our business,” said Bryan House, vice president of Marketing at Acquia. “Increasing revenue and delivering amazing customer service is paramount to our business. Using Marketo integrated across all of our Drupal web properties is intuitive, fast to deploy, and gives our digital marketing team a competitive advantage with a suite of best of breed tools to communicate with prospects and customers. ”

Alert: What's Coming for Open Source CMS in October 2012 [Sept 27, 2012]

Submitted on
jeudi, le 27 septembre 2012h
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CMS Wire

Welcome to the September 2012 installment of our what's coming from the open source projects in the next month. If you feel that your project was left out, we invite you to email us at pr@cmswire.com to have a project representative added to the list of people we contact for updates.

Alfresco
In September, the folks at Alfresco Software (news, site) announced the release of Alfresco Enterprise Sync, which synchronizes your on-premise Alfresco repositories with Alfresco in the cloud. To go with this release, Alfresco also launched the Alfresco Connector for Salesforce, which will allow sales teams to share, collaborate and control contracts, marketing materials and other business-critical documents using Alfresco’s cloud-based document management solution. With this connector, teams will be able to upload, share, tag and edit content directly from within Salesforce.

Microsoft, Jive Head Gartner's First Social Software Quadrant [Oct 4, 2012]

Submitted on
jeudi, le 4 octobre 2012h
,
eWeek

The 2012 Magic Quadrant for Social Software in the Workplace is for Web-based and on-premises applications that enable enterprise employees to connect, chat, create and collaborate on projects in real time.

There's a shred of truth to the notion that an IT market has made it to the big time if Gartner Research has created a Magic Quadrant for it.

This is now officially the case for a new category called Gartner 2012 Magic Quadrant for Social Software in the Workplace. This is for Web-based and on-premises applications that enable enterprise employees to connect, chat, create and collaborate on projects in real time.

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