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Advisory Support

Advisory support entitles customers to engage our Support and Engineering experts in discussions on best practices for generic topics including security, migration, performance tuning, module development, and architecture. Advisory support is limited to existing knowledge that can be transferred during a live conversation or via email and possibly supported by existing documentation. Site specific research and/or creation of any new deliverable(s) are out of scope for advisory support. Advisory support does not generate any deliverables.

Advisory support covers the following areas:

Security best practices
Acquia provides assistance in resolving and avoiding security vulnerabilities.

Module selection advice
Acquia suggests Drupal modules that may be useful in addressing customer requirements. Comprehensive requirements definition and module selection is offered separately as a professional services engagement through Acquia Professional Services and Acquia partners.

Migration best practices
Acquia offers general advice and best practices for migrating existing websites to Drupal. Detailed, site specific migration assessment, recommendations, and implementation is available separately as a professional services engagement through Acquia Professional Services and Acquia partners.

Performance best practices
Acquia provides generalized guidelines and suggestions for optimizing Drupal performance. Detailed site-specific performance assessment, recommendation and implementation is available separately as a professional services engagement through Acquia Professional Services and Acquia partners.

Architecture best practices
Acquia provides generalized architectural guidelines and suggestions for structuring Drupal implementations. Detailed site-specific architecture assessment, recommendation and implementation is available separately as a professional services engagement through Acquia Professional Services and Acquia partners.

Module development best practices
Acquia provides generalized guidelines and suggestions for developing custom modules for Drupal. Requirements definition, code review, debugging, and custom development is available separately as a professional services engagement through Acquia Professional Services and Acquia partners.