Kent Gale

Senior Director, Client Advisory Team (CAT)
Acquia, Inc.

Kent joined Acquia from Angus Systems and brings a range of customer support and operations experience. Previously he held operations and customer management positions at e-learning and telecommunication firms. Prior to that he built a world-class support organization serving customers on three continents and supporting multiple products at ON Technology. His "thing" is figuring out how to delight customers by assembling the people and systems needed to deliver great service and support. When not keeping up with his two very active girls he enjoys tinkering in his workshop, reading about new gizmos, practicing karate, and pondering the cosmos.

Neueste Blogeinträge

Posted on Donnerstag, 26. Juni 2014, 17:15 Uhr EDT
As of Tuesday, 1 July 2014, we will stop accepting new support requests by email and will direct all customers to submit requests via the Support Help Center web interface. We will continue to support email as a convenient channel for customers to Mehr...
Posted on Mittwoch, 27. November 2013, 14:35 Uhr EST
One of the main drivers in the founding of Acquia was to support organizations that wanted to use what was then a relatively new technology called Drupal. So it meant a lot as the customer solutions team recently hit the milestone of successfully Mehr...
Posted on Mittwoch, 18. September 2013, 15:40 Uhr EDT
Egypt has been engulfed in constant turmoil over the past decade, including upheavals during the early days of the Arab Spring, and then again this summer. Al-Masry Al-Youm, Egypt’s leading independent media group, plays a critical role, serving as Mehr...
Posted on Donnerstag, 21. April 2011, 10:52 Uhr EDT
This is an Acquia Service Alert to all Acquia subscribers. Update - 2:10p ET The Acquia Network is now accessible and normal operations are restored, except for access to the Acquia Library. We will continue to monitor for additional issues and will Mehr...
Posted on Mittwoch, 14. Januar 2009, 15:00 Uhr EST
Dries recently blogged about our recent change to “support everything Drupal 6” and I’d like to expand on the details a bit. It’s one of many changes we’re likely to make as we learn how to shape our offerings to better serve the Drupal end-user and Mehr...
Posted on Sonntag, 10. August 2008, 17:11 Uhr EDT
I joined Acquia in June with a mission to develop a responsive and knowledgeable support team. To that end, I’m looking to fill initial positions with enthusiastic, overqualified individuals who will not only provide great customer support but who Mehr...