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Acquia Global Support

The industry’s highest level of Drupal expertise

Extensive

Over 50 professionals and more than 250 years of combined experience

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Global

Available 24 x 7 in every region of the world with staffing across four continents

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Advisory

Best practice consultations customized to your needs

What makes us special

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The Drupal Support Leaders

"We are an entire company that focuses on Customer Success.”

Will O’Keeffe, Managing Director,
Global Customer Solutions

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Features that drive your success

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Issue resolution and best practice advice

Experienced Drupal experts are available to answer questions, share best practices, and help you solve problems quickly.

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24x7 emergency responsiveness

Our team is available to respond to critical issues around the clock to ensure your site meets your business needs.

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Access to our Knowledgebase

All subscription levels include access to technical articles and practical guidance on how to efficiently deploy and operate Drupal websites.

Check out the Support Users Guide for more details:

What we offer

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HELP CENTER

Help Center offers 24x7 emergency support and site optimization with full online access to service requests, tools, 800+ Drupal how-to articles and knowledge resources, 2,000+ forum topics, podcasts and webinars.

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Advisory Support

Advisory Support is a unique offering featuring one-hour discussion sessions with our Support personnel on any topic of your choice. Get one-on-one best practice consultations that are customized to your needs.

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Remote Administration

Achieve your business goals faster by decreasing your maintenance time and costs. Let Acquia manage your routine administration tasks on your behalf to keep your site updated. so that your developers can spend more time focused on what really matters––innovation.