John Carione

Senior Director, Content and Community Solutions
Acquia, Inc.

Recent blog posts

Posted on Tuesday, February 11, 2014 - 11:37
Call centers, chat sessions, direct emails. These are effective methods of supporting developer communities. The advantages of replacing them with the social support of online communities, though, is a matter of simple math. In addition to lowering More...
Posted on Wednesday, December 18, 2013 - 15:40
Everyone knows Charles Dickens’ famous tale, “A Christmas Carol.” Ebenezer Scrooge, a miserly, cold-hearted loan origination banker, all consumed with his business on Christmas Eve. Scrooge's former partner, Jacob Marley, who has been dead for More...
Posted on Tuesday, December 3, 2013 - 09:16
We are pleased to introduce our latest release, Drupal Commons 3.5. This major release is focused on two key areas for offering a more comprehensive, integrated community to extend your reach across language barriers and track and optimize your More...
Posted on Tuesday, October 29, 2013 - 15:26
During the era before the marketplace began moving at lightspeed, having a “roadmap” laying out the coming features offered by a software vendor was seen as a plus. Knowing what to expect and when was a comfort. Today, being confined to a roadmap is More...
Posted on Tuesday, October 8, 2013 - 09:48
If you’ve already taken advantage of Drupal taxonomy terms to increase engagement on your website, you may be ready for the next step of more advanced targeting and segmentation using personalization modules. In this blog, I’d like to discuss two More...
Posted on Monday, September 16, 2013 - 09:56
(Part 2 of the Exploring Personalization Blog Series) There aren’t a shortage of tools and techniques surrounding successful personalization as I discussed in my last blog post. But with that being said, executing through precise, innovative More...
Posted on Friday, September 6, 2013 - 09:02
Personalization on the web isn’t a new topic, but most of the early advancements and adoption has come from the B2C space. This highlights the concept called, “The Consumerization of IT,” that has been gaining traction over the last few years. With More...
Posted on Wednesday, August 28, 2013 - 10:48
If you share it, they will come….. Many of you have already heard about the “sharing economy.” It’s not a new concept, in fact folks have been talking about it for the last couple of years in the B2C space. At the surface, the sharing economy More...
Posted on Tuesday, February 26, 2013 - 13:58
Today we launched Drupal Commons 3.0, a flagship release of Acquia's social business software solution now available for Drupal 7. This release builds on Acquia's OpenWEM initiative offering a set of customer experience solutions built on the open, More...
Posted on Friday, November 2, 2012 - 13:56
A few months ago, we began discussing some options with Forrester research around getting a refresh on how Enterprises are now using Open Source platforms for Digital Experience. We worked with Forrester in true partnership to create a customer More...
Posted on Wednesday, October 3, 2012 - 13:16
Over the past month, Gartner has released new 2012 versions of the Magic Quadrant for Web Content Management (WCM) and for Social Software in the Workplace (SSW). We are pleased to announce that Acquia / Drupal has been rated VISIONARY in both More...
Posted on Friday, July 13, 2012 - 13:27
Most Web Content Management systems have traditionally been sold to and bought by IT. However, innovation that has come out of the consumer technology space over the last decade has accelerated what experts are calling the "Consumerization of IT". More...
Posted on Friday, May 11, 2012 - 15:39
Over the past decade, socialization on the Web has completely transformed how people consume information and interact with one another. Today’s marketing organizations now have the responsibility of capturing an integrated view of their customer More...