Jeannie Finks

Sr. Manager, Customer Systems & Processes
Acquia, Inc.

Jeannie started working on the web in 1995 and has been a Drupaler since 2007. She came to Acquia from the MIT Media Lab, where she served as web manager. In other lives, she has interned at Industrial Light and Magic; worked at a professor's startup, a NSF-funded educational technology lab, and owned a small consulting business. She graduated cum laude from Brandeis University with a degree in computer science.

Infused with customer and colleague support DNA, she now serves as a Sr. Manager, Customer Systems & Processes on the Global Support team. She often wears numerous hats around the Acquia ranch, contributing to our Customer Success team's thought leadership and is fortunate to work with tremendous people. She has also been a client advisor, a TAM (Warner Music, Pfizer, Universal Music Group), and a TAM Lead.

Outside of Acquia, Jeannie participates and organizes regularly at community meetups, DrupalCons and DrupalCamps, and helped to organize the last several DrupalCamps in Boston. Offline, she is a yogini, urban globe trotter, foodie, property manager, and as a colleague likes to ruminate at times: "open source socialite"- so ping me if you'd like to speak at an event, get employed at Acquia, or want to rent Cambridge (MA) property! Let's actionate! I thrive off of matchmaking my passions with yours.

Recent blog posts

Posted on Thursday, January 15, 2015 - 13:30
You can still make an important contribution to Drupal 8. Drupal Global Sprint 2015-New England takes place this Saturday, January 17, from 10 AM to 5 PM at Genuine in Boston. Acquia is co-sponsoring the event and we invite you to RSVP and jump into More...
Posted on Friday, December 19, 2014 - 09:30
It is not every day that members of an entire company are invited to provide and/or gain first-hand perspective into their customers and colleagues. However, on December 10, Acquians did just that as part of a global Customer Service Day organized More...
Posted on Friday, September 6, 2013 - 16:28
Meet Emily Slocombe, Cloud Systems Engineer In case you’re headed to DrupalCon Prague later this month, or waiting next June for Austin, check out an engineer’s perspective on attending her first DrupalCon. It is not unusual to walk by Acquia’s More...
Posted on Tuesday, May 14, 2013 - 16:58
Hey developers ~ new, experienced or otherwise, undecided! DrupalCon Portland is just around the corner — have you thought about the week and what you want to accomplish? Keynotes, sessions, a new job, and "people to see" are certainly popular More...