Acquia Launches Commercial Drupal Distribution, Support Network
Acquia today accomplished their goal of releasing a commercially supported version of the open source content management system Drupal. At the same time, they've launched the Acquia Network, a service that offers site management tools and various subscription-base levels of support for anyone running Drupal 6.
For many organizations, the challenge presented by Drupal is that while it's a powerful and flexible system, there hasn't historically been an "official" support model. Don't get me wrong - the Drupal community is very helpful and enthusiastic, but when your site goes down, you're stuck posting question and waiting for responses, or hoping your developer and site administrators can help out.